# Can I change my Dropify store's name?

No — the store name is a fixed, core identifier on Dropify and can't be edited, even on a brand-new store with no orders yet. This applies regardless of how long you've had the store.

## Steps

1. There's no settings page to change it — this is a platform policy, not a bug, so there's nothing to configure.
2. If your goal is to stop the current name from showing to customers: connect a custom domain. The store name only appears in your default subdomain (e.g. `yourstorename.mydropify.shop`) — it is **not** shown anywhere in the storefront itself, so linking your own domain removes it from what customers see.

## Common problems

- Picked a placeholder/test name when creating the store and now it's permanent → your only workaround is a custom domain (see above); the underlying store name stays as-is internally but customers never see it once you're on your own domain.
- Worried the store name affects branding or SEO → it doesn't — it has no visible business impact since customers never see it once a custom domain is connected.
- Asked support to change it "just this once" → this isn't something support can override; it's a platform-wide restriction, not an account-specific setting.

## Related
- [How do I change the email address on my Dropify account?](https://help.dropify.shop/en/account_login/change-your-account-email/)