# I signed up with Google and can no longer log in — what do I do?

If your store was created with **Sign in with Google** and that Google account is now blocked, lost, or unavailable, a normal password reset won't help — contact support to have your Dropify account switched to email/password login.

## Steps

1. Try signing in again at `https://admin.mydropify.shop/auth/login` using **Sign in with Google** first, in case the issue was temporary on Google's side.
2. If your Google account itself is blocked or inaccessible, resolve that with Google first — some merchants find their Google account is restored on its own after a short wait.
3. If Google access can't be restored, email support with the email address your Dropify store was registered under; they can help set up an alternate way to log in.

## Common problems

- No "Sign in with Google" button shows anymore, and password reset doesn't work → this happens when the account has no password set at all (Google was the only login method); contact support with your account email so they can link a password to the account.
- Google account was suspended by Google, not by Dropify → this is outside Dropify's control; resolve it with Google support, then retry logging in to Dropify.

## Related
- [How do I reset my Dropify password?](https://help.dropify.shop/en/account_login/reset-your-password/)
- [I can't log in to my Dropify dashboard — how do I fix it?](https://help.dropify.shop/en/account_login/login-errors-troubleshooting/)
- [How do I change the email address on my Dropify account?](https://help.dropify.shop/en/account_login/change-your-account-email/)