# Fix: 404 or page not found errors after moving to the new platform version

If your store or landing pages started showing **404 / "Page Not Found"** errors, edits stopped appearing live, or you see a "please log into your store" message after your account moved to the newer platform version, your domain's nameservers are still pointing at the old servers.

## Steps

1. Go to your domain provider's control panel and find where the nameservers are set.
2. Update them to `dns1.dropify.shop` and `dns2.dropify.shop` (the same values used for any domain connection — see [How to connect a custom domain to your Dropify store](https://help.dropify.shop/en/domains_dns/connect-custom-domain/)).
3. Allow DNS propagation time before testing again.
4. If your store still uses the free subdomain instead of a custom domain, note the format changed to `[yourstorename].mydropify.shop` — the old free-subdomain links tied to the previous platform version are no longer supported.
5. Once the nameservers update, existing pixel/tracking setup on your landing pages does not need to be reconnected — it stays saved with the page.

## Common problems

- New landing pages 404 while older ones on the same domain still work → same fix: update the domain's nameservers to Dropify's current values.
- Edits (text, images, prices) save in the editor but don't appear on the live page → this is almost always the same stale-nameserver cause, not a saving bug.
- Renaming a landing page or changing its URL triggers "page not found" → update nameservers; if the issue continues after that, it usually needs re-propagation time before retrying.
- "Please log into your store" error when viewing a landing page → same nameserver fix.

## Related
- [How to connect a custom domain to your Dropify store](https://help.dropify.shop/en/domains_dns/connect-custom-domain/)
- [My domain is connected but the store still won't load](https://help.dropify.shop/en/domains_dns/domain-not-connecting-troubleshooting/)
