# How to connect an ad account to Dropy Ads

From **Marketing → Dropy Ads → Accounts**, select **Connect account**, choose a platform, and finish the login popup — this is free.

## Steps

1. Go to **Marketing → Dropy Ads → Accounts**.
2. Select **Connect account** and choose Meta, TikTok, Snapchat, or Google.
3. Complete the platform's login popup; for Meta, pick which of your ad accounts to import.
4. Review the account card, which shows connection status, connected date, last sync, and permissions.
5. Use **Sync now** anytime to refresh data, or **Disconnect** to remove an account.

## Common problems

- A banner says "{count} account(s) need attention. Re-authorize them" → your access token is expiring or has an error; open the account and select **Reconnect** to log in again.
- Account shows "Setup required" → the connection started but wasn't finished on the platform's side (common for Google Ads); reconnect and complete every step of the platform's popup.
- Connect popup closes before finishing → make sure your browser allows popups for this site, and complete every step in the platform window without closing it early.
- Account connected but no data shows → select **Sync now** on the account, and confirm the account has active campaigns and spend on the platform itself.

## Related
- [What is Dropy Ads?](https://help.dropify.shop/en/dropy_ads/what-is-dropy-ads/)
- [How to create an ad campaign in Dropy Ads](https://help.dropify.shop/en/dropy_ads/create-a-campaign/)
- [Dropy Ads troubleshooting: accounts, budgets, and rejected creatives](https://help.dropify.shop/en/dropy_ads/dropy-ads-troubleshooting/)
- [My Meta (Facebook) Pixel isn't tracking any events](https://help.dropify.shop/en/pixels_tracking/meta-pixel-not-tracking-events/)