# Changes in the landing page builder aren't saving or aren't going live

If clicking Save doesn't seem to work, retry it once before assuming it failed — but if the builder's preview doesn't match the live page, check the actual published link, since saved changes are applied even when the in-editor preview is slow to refresh.

## Steps

1. After editing, click **Save** and wait for its confirmation rather than navigating away immediately.
2. If Save shows an error or spinner that doesn't resolve, retry once, then refresh the page and check if your edit was actually kept.
3. Don't rely only on the builder's preview mode to judge whether an edit went live — open the actual published link in a new tab to confirm.
4. When arranging blocks (e.g. putting an offer above the order form), always place content inside a **Box** element first, and double-check the order in mobile edit mode, since section order can render differently between the editor and the live mobile page.
5. If an edit still isn't reflected after confirming Save worked and checking the live link, contact support with the landing page name and a screenshot of what you changed.

## Common problems

- Save button spins or shows "try again" and changes are lost → retry the save; if it keeps failing, especially while running live ads, contact support right away and mention you're actively advertising the page.
- Editor preview doesn't reflect a saved change → check the live URL directly — the in-editor preview can lag behind what's actually published, particularly right after a template/version update.
- A block you moved (e.g. offer above the order form) appears in the wrong order only on the published page → re-check in mobile edit mode and resave; contact support if the live order still doesn't match the builder.
- An edit to a specific section (like a reviews block) doesn't apply no matter how many times you save → send support the landing page link and a screenshot of exactly which edit isn't sticking.

## Related
- [Landing page shows an error, 404, or won't load](https://help.dropify.shop/en/landing_page_builder/landing-page-not-loading-or-404/)
- [How to build a landing page from scratch](https://help.dropify.shop/en/landing_page_builder/build-a-landing-page-from-scratch/)
- [Theme edits, menu, or logo changes aren't showing on the live store](https://help.dropify.shop/en/store_theme/theme-changes-not-saving-or-showing-live/)