# Google Ads / Google Analytics conversion isn't tracking

Dropify has two separate places for Google tracking: **Apps > Google Analytics** (one GA4 Measurement ID, format `G-XXXXXXXXXX`) for site analytics, and **Store Settings > Pixels > Google** (up to 10 tracking/conversion IDs) if you need to track multiple Google Ads accounts. Both need "Activate On" set correctly to actually collect data.

## Steps

1. For analytics: go to **Apps > Google Analytics**, enter your GA4 **Container ID** (`G-XXXXXXXXXX` from Google Analytics), and set **Activate On** to Store Only, Landing pages Only, or Both — whichever pages you actually want measured.
2. For multiple Google Ads conversion IDs: go to **Store Settings > Pixels > Google**, click **Add New Pixel**, and enter a name plus the ID for each ad account (up to 10).
3. If you also use Google Tag Manager for conversion tags, connect it separately from **Apps > Google Tag Manager** with your `GTM-XXXXXXX` container ID and the same Activate On choice.
4. Verify with Google Tag Assistant or Google Ads' own conversion diagnostics after placing a test order — check the specific page (store vs. landing page) matches what you set Activate On to.

## Common problems

- Purchase/conversion event never fires even though PageView does → confirm Activate On includes the page type the order is placed from; a value of "Landing pages Only" won't fire on your main store checkout, and vice versa.
- Tag Assistant shows the tag was removed from the landing page → re-add it from the landing page's own settings; landing page tracking codes are separate from the store-wide ones.
- Need more than a few Google tracking IDs for multiple ad accounts → up to 10 IDs are supported from Store Settings > Pixels > Google; the field's own description currently says "unlimited," but the form itself enforces a 10-pixel cap, so plan around 10 per provider.
- Offers/orders not appearing in a connected Google Sheet → this is a separate reporting integration issue, not the pixel itself; contact support with details.

## Related
- [How do I add my Facebook, TikTok, or Google pixel ID?](https://help.dropify.shop/en/pixels_tracking/how-to-add-a-tracking-pixel/)