# How to import products by CSV or by URL

From **Products → Manage Products**, click **Import Products** and choose **Import via CSV** to bulk-upload a spreadsheet, or **Import via URL** to pull in a single product from a supported marketplace link.

## Steps

1. Go to **Products** and click the **Import Products** button on the product list page.
2. For a bulk import: choose **Import via CSV**, click **Download CSV template** first so your columns match exactly, fill it in, then upload the file.
3. For a single product: choose **Import via URL**, paste the product's link, and select which marketplace it's from — supported marketplaces include Shopify, Amazon, Alibaba, AliExpress, Etsy, Walmart, WooCommerce, and Shein.
4. Optionally check "Notify me by email when import is complete" for URL imports.
5. After importing, check **All Products** to confirm the new items appear, and review pricing/variants before publishing.

## Common problems

- CSV shows "imported successfully" but no products appear in **All Products** → double-check your CSV matches the downloaded template's column format exactly; if it still doesn't appear, contact support with the CSV file and note that manually created products work fine, to help isolate the cause.
- CSV file won't upload → the file must be under 10MB; larger files are rejected before the import even starts.
- Importing by URL from a store not in the supported marketplace list (e.g. a general competitor site, or another dropshipping platform) doesn't work → URL import only supports the specific marketplaces listed above; for anything else, add the product manually.
- Bulk-transferring your whole existing catalog from another platform isn't available → there's currently no one-click migration of an entire store's products into Dropify; import supported items individually via CSV or URL, or add them manually.
- Need an XML product feed link (e.g. for a TikTok catalog) → this isn't available yet; this has been shared with the product team as a request.
- Using Dropify alongside Shopify and a separate product-sourcing/fulfillment service → questions about that other service's own sync behavior (stock levels, SKUs, product IDs) should go to that service's own support, not Dropify's — Dropify support can only help with the Dropify side of your setup.

## Related
- [Product images won't upload, don't save, or don't display](https://help.dropify.shop/en/products_import/fix-product-image-upload-errors/)
- [Does Dropify supply or source products for me?](https://help.dropify.shop/en/products_import/dropify-does-not-source-products-for-you/)