# How do I add Kommunicate live chat to my store?

Kommunicate adds live chat and customer support to your store and/or landing pages.

## Steps

1. Open **Kommunicate** from Apps and click **Connect Kommunicate**.
2. Enter your **App ID** (from your Kommunicate account).
3. Choose **Display On**: Store Only, Landing pages Only, or Both Store & Landing pages.
4. Save. Use **Open Dashboard** to jump into your Kommunicate account for full chat management, or **Edit Settings** to change the App ID/display location later.

## Common problems

- "Failed to connect Kommunicate" → confirm the App ID was copied correctly from your Kommunicate account.
- Chat widget not visible on a landing page → check **Display On** includes Landing pages.
- Need to manage conversations, agents, or bots → that's done from Kommunicate's own dashboard (use **Open Dashboard**), not from this Dropify settings screen.

## Related
- [How do I add Tidio live chat to my store?](https://help.dropify.shop/en/reviews_engagement/tidio/)
- [How do I add Intercom live chat to my store?](https://help.dropify.shop/en/reviews_engagement/intercom/)