# How do I connect the ForceLog app?

ForceLog is connected to your store through a simple API key integration from the Apps section.

## Steps

1. Open **ForceLog** from Apps and click **Connect ForceLog**.
2. Enter your **API Key** in the connect dialog.
3. Confirm to complete the connection; the app's settings panel shows your connection **Status** and API key.
4. To update the key later, use **Edit Settings** under ForceLog Settings.
5. To stop using it, click **Disconnect**.

ForceLog is a fulfillment/shipping provider integration — once connected, your orders can be sent to ForceLog for delivery, the same way orders are dispatched to any other fulfillment/shipping partner.

## Common problems

- "Failed to connect ForceLog" → double check the API key was copied correctly from your ForceLog account, with no leading/trailing spaces, and try again.
- Disconnected by accident → reconnect using the same API key from **Connect ForceLog**; there's no automatic restore.
- Status shows disconnected after previously connecting → the API key may have been rotated on ForceLog's side; generate a fresh key there and update it via **Edit Settings**.

## Related
- [How do I connect Confirmesafe for COD order verification?](https://help.dropify.shop/en/storefront_settings/confirmesafe/)