# Where do I see and download my Dropify invoices?

Every charge to your account is listed in **Account Settings → Billing History**, where you can also download each invoice.

## Steps

1. Go to **Account Settings → Billing History**.
2. Browse the list of past charges, with the date, amount, and plan/item charged.
3. Click the invoice/download action next to a charge to get a copy for your records.

## Common problems

- Invoice won't download → a downloadable PDF exists only for subscription charges and balance top-ups; other Billing History entries (like app/add-on fees) don't have a separate invoice file, so contact support with the date and amount and ask for a statement instead. If it's a subscription or top-up charge and still won't download, try a different browser or clear your browser cache, then retry.
- Can't find a specific charge → check that you're logged into the account/store the charge was made on if you manage more than one store — see [My store disappeared from the dashboard — where did it go?](https://help.dropify.shop/en/account_login/store-missing-from-dashboard/).
- Charge on the list you don't recognize → see [I was charged twice, or don't recognize a Dropify charge — what do I do?](https://help.dropify.shop/en/subscription_billing/dispute-a-duplicate-or-unrecognized-charge/).

## Related
- [I was charged twice, or don't recognize a Dropify charge — what do I do?](https://help.dropify.shop/en/subscription_billing/dispute-a-duplicate-or-unrecognized-charge/)
- [Can I get a refund for my Dropify subscription?](https://help.dropify.shop/en/subscription_billing/request-a-refund/)
- [How do I cancel my Dropify subscription?](https://help.dropify.shop/en/subscription_billing/cancel-subscription/)