# How do I cancel my Dropify subscription?

There's no separate "cancel" button — you cancel by disabling auto-renewal from **Account Settings → Subscriptions and Payments**. Your plan stays active until the end of the current billing period, then it doesn't renew.

## Steps

1. Log in and go to **Account Settings → Subscriptions and Payments** (`/account-settings/subscriptions-payments`).
2. Find the **Automatic Billing** section and click **Disable auto-billing**.
3. Your current plan keeps working until the end of the billing cycle you already paid for — you won't be charged again after that.
4. If you also want the store itself gone, you don't need to do anything else: a store with no active subscription and no activity is automatically closed after a period of inactivity. See [How do I close or delete my Dropify account?](https://help.dropify.shop/en/account_login/close-or-delete-your-account/) if you want this sped up or confirmed.

## Common problems

- Can't find a cancel button at all → that's expected; look for **Disable auto-billing** instead, under Subscriptions and Payments.
- Charged again after asking support to cancel → support cannot disable auto-renewal on your behalf; you must do it yourself from Subscriptions and Payments, otherwise the plan renews automatically at the end of the period.
- Plan auto-upgraded (e.g. to Business) without you choosing it → this happens when auto-renewal was left on after a trial or initial payment; disable it the same way to stop future charges, and see [Can I get a refund for my Dropify subscription?](https://help.dropify.shop/en/subscription_billing/request-a-refund/) if you were charged unexpectedly.
- Want to stop working with Dropify but might come back → you can also just leave the account inactive with auto-renewal off instead of requesting deletion; your store coins balance is preserved.

## Related
- [How do I remove my saved credit card from Dropify?](https://help.dropify.shop/en/subscription_billing/remove-a-saved-card/)
- [Can I get a refund for my Dropify subscription?](https://help.dropify.shop/en/subscription_billing/request-a-refund/)
- [How do I close or delete my Dropify account?](https://help.dropify.shop/en/account_login/close-or-delete-your-account/)
- [My store was deleted for inactivity — can I get it back?](https://help.dropify.shop/en/subscription_billing/store-deleted-for-inactivity-and-restore/)