# How do I downgrade or switch my Dropify plan?

Switch plans anytime from **Account Settings → Subscriptions and Payments** or the **Upgrade** page. Dropify no longer has a free plan — new stores start on **Pay As You Grow** (no monthly fee, a small per-order charge deducted from your balance) or a fixed monthly plan (**Business** or **Unlimited**) that includes more orders/features for one flat fee. Your products, theme, and settings carry over when you switch.

## Steps

1. Go to **Account Settings → Subscriptions and Payments**, or the plan comparison page reached from **Upgrade**.
2. Compare **Pay As You Grow** (no monthly subscription; a per-order fee is deducted from your store coins/balance) against **Business** or **Unlimited** (a fixed monthly price, with unlimited or higher order limits included).
3. Select the plan you want and confirm. If moving to Pay As You Grow, make sure you keep a top-up on your balance — see [I topped up my store balance but it's not showing — what do I do?](https://help.dropify.shop/en/coins_balance/wallet-top-up-not-credited/).
4. If you're on Business/Unlimited and hit your plan's staff-member limit, extra team members are billed separately — see [How do I invite staff and set their permissions?](https://help.dropify.shop/en/staff_team/users-permissions/).

## Common problems

- Still charged per order on the Business/Unlimited plan → a small per-order fee is deducted from your store balance on every plan: **Pay As You Grow** is $0.10 per order, **Business** is $0.05 per order, and **Unlimited** has no per-order fee. Current values are always shown on the **Plans & Pricing** page in your dashboard.
- Blocked or asked to top up balance despite paying a monthly plan → some plans still deduct a small per-order fee from your balance in addition to the subscription; keep balance topped up to avoid interruptions.
- No free/trial plan shown at signup → Dropify replaced the free plan with Pay As You Grow, which has no monthly fee and only charges a small amount once you make a sale.
- Wanted a refund instead of downgrading → a downgrade can be combined with a refund of the unused portion in some cases; see [Can I get a refund for my Dropify subscription?](https://help.dropify.shop/en/subscription_billing/request-a-refund/).

## Related
- [How do I cancel my Dropify subscription?](https://help.dropify.shop/en/subscription_billing/cancel-subscription/)
- [Can I get a refund for my Dropify subscription?](https://help.dropify.shop/en/subscription_billing/request-a-refund/)
- [I topped up my store balance but it's not showing — what do I do?](https://help.dropify.shop/en/coins_balance/wallet-top-up-not-credited/)