# How do I remove my saved credit card from Dropify?

Go to **Account Settings → Subscriptions and Payments** and delete the card from your list of payment methods. Your **primary** card can only be removed after you add a second card and make it primary — Dropify always requires at least one card on file if you have any saved.

## Steps

1. Go to **Account Settings → Subscriptions and Payments**.
2. In the payment methods list, find the card and click the delete (trash) icon on it.
3. If that card is marked **Primary**, this will fail — first add another card, click the heart/"make primary" icon on the new one, then delete the old card.
4. If you only have one card and don't want to add another one, you can't remove it yourself — contact support with your account email and ask them to remove it for you.

## Common problems

- Delete button doesn't work / "cannot be deleted" error → this is expected for your only or primary card; add a second card first, or ask support to remove it.
- Disabled auto-billing but the card is still listed → that's normal — disabling auto-renewal stops future charges but doesn't remove the card itself; remove it separately if you want it gone.
- Want the card gone because you're closing the account entirely → contact support and they can remove your last card as part of closing the account; see [How do I close or delete my Dropify account?](https://help.dropify.shop/en/account_login/close-or-delete-your-account/).

## Related
- [How do I cancel my Dropify subscription?](https://help.dropify.shop/en/subscription_billing/cancel-subscription/)
- [How do I close or delete my Dropify account?](https://help.dropify.shop/en/account_login/close-or-delete-your-account/)
- [Can I get a refund for my Dropify subscription?](https://help.dropify.shop/en/subscription_billing/request-a-refund/)