Where to manage pixels used by Dropy Ads campaigns
Pixels for your ad campaigns are managed in Store Settings → Pixels, not inside Dropy Ads — any "Manage Pixels" link in Dropy Ads takes you there.
Steps
- Go to Store Settings → Pixels.
- Select the platform you need (Meta, Google Analytics, TikTok, Snapchat, X, or Pinterest).
- Enter the pixel's name and platform ID.
- Choose which events to track: Add to Cart, Initiate Checkout, Lead, Page View, and Purchase, and View Content.
- Select Save Pixels.
- Back in your Dropy Ads campaign, use the pixel you just added, or select Use Dropify Store Pixel for a Sales campaign if you don't have your own.
Common problems
- "Manage Pixels" in Dropy Ads doesn't show anywhere to add a pixelthis is expected; pixels are configured in Store Settings → Pixels, then selected from your campaign.
- "Meta Pixel required for Sales campaigns"add or select a Meta pixel in Store Settings → Pixels first, or use the Dropify Store Pixel shortcut in the campaign wizard.
- "Pixel not linked to your store" warningadd the pixel to your store from Store Settings → Pixels, or continue with Use anyway if you're intentionally skipping pixel tracking.
- Events aren't showing up on the ad platformdouble-check the pixel ID and that the right events are checked in Store Settings → Pixels.