How do I connect Coliswift and which cities does it deliver to?

Steps

1. Go to Apps > Coliswift. If you don't have an account, click Create New Account to register on Coliswift first.
2. Click Connect Account.
3. Enter your API Token and Secret Key, both found in your Coliswift dashboard settings.
4. Click Connect Account to save.
5. Once connected, eligible orders can be sent to Coliswift for delivery; it requires the order's items (SKU, quantity) and the customer's city, which must match one of Coliswift's serviceable cities in Côte d'Ivoire (e.g. Abidjan, Bouaké, Yamoussoukro, and several districts within Abidjan such as Cocody, Marcory, Yopougon).

To stop using Coliswift, click Disconnect Account on the app page and confirm — this stops order syncing.

Common problems

• "City is not supported by ColisSwift"→the order's city isn't in Coliswift's serviceable-city list; confirm the customer's city is a Coliswift-covered location before resending.
• "ColisSwift API credentials (token or secret key) are missing"→re-enter your API token and secret key from the Coliswift dashboard.
• "ColisSwift integration is not active or not properly configured"→reconnect the app, or check that your account status with Coliswift is active.
• No products sent→the order has no items mapped to be sent to Coliswift; check your product-to-courier setup.

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