How to connect Sandoog for COD deliveries in Iraq
Sandoog is a courier/COD network for Iraq that you connect from the Apps page to create shipments and sync delivery status for your orders.
Steps
- Go to Apps → Sandoog. If you don't have an account, use Create New Account to register on the Sandoog site first.
- Click Connect Account.
- Enter your API Key and Entity ID, both from your Sandoog dashboard.
- Choose a Delivery Type (Standard or Express) and whether to Include Delivery Charge in the order total, then submit.
- Once connected, use Update Settings anytime to change the delivery type or charge option without reconnecting.
- To stop using the integration, open the app page and choose Disconnect Account.
Common problems
- "Failed to connect Sandoog account"double-check the API Key and Entity ID copied from your Sandoog dashboard.
- Order fails to send with a "destination district not found" errorthe customer's city on the order doesn't match Sandoog's supported district list; check the city spelling.
- Missing client name, phone, or address errorthe order is missing required customer info; fill it in before resending.
- "No products to send" errorthe order's products aren't set up to ship with this courier.