How do I edit my store's privacy policy and terms of service?
Store Settings → Legal pages is where you write or generate your store's Return and Refund Policy, Privacy Policy, Terms of Service, and Shipping Policy.
Steps
- Go to Store Settings → Legal pages.
- Select the page you want to edit: Return and Refund Policy, Privacy policy, Terms of service, or Shipping policy.
- Enter the Page content in the editor (each page type has its own placeholder text to guide you).
- You can generate content automatically for a page with AI instead of writing it from scratch.
- Click Save All changes once you're done editing any of the pages.
Common problems
- Save button shows a validation errorcontent can't be empty; make sure every page you're editing has text before saving, and that the page name (if custom) isn't over 255 characters.
- AI-generated content doesn't match my business specificstreat it as a starting draft and edit the generated text with your actual policies (returns window, shipping carriers, etc.) before publishing.
- Changes don't appear on the live storefrontconfirm you clicked Save All changes; edits in the text boxes aren't saved automatically.