How to connect an ad account to Dropy Ads
From Marketing → Dropy Ads → Accounts, select Connect account, choose a platform, and finish the login popup — this is free.
Steps
- Go to Marketing → Dropy Ads → Accounts.
- Select Connect account and choose Meta, TikTok, Snapchat, or Google.
- Complete the platform's login popup; for Meta, pick which of your ad accounts to import.
- Review the account card, which shows connection status, connected date, last sync, and permissions.
- Use Sync now anytime to refresh data, or Disconnect to remove an account.
Common problems
- A banner says "{count} account(s) need attention. Re-authorize them"your access token is expiring or has an error; open the account and select Reconnect to log in again.
- Account shows "Setup required"the connection started but wasn't finished on the platform's side (common for Google Ads); reconnect and complete every step of the platform's popup.
- Connect popup closes before finishingmake sure your browser allows popups for this site, and complete every step in the platform window without closing it early.
- Account connected but no data showsselect Sync now on the account, and confirm the account has active campaigns and spend on the platform itself.