How to connect Express Coursier for deliveries and COD
Express Coursier is a courier/COD network you connect from the Apps page to automatically create shipments and sync delivery status for your orders.
Steps
- Go to Apps → Express Coursier. If you don't have an account yet, use Create New Account to sign up on the Express Coursier site first.
- Click Connect Account.
- Enter your API Token, found in your Express Coursier dashboard under Settings → API, then submit.
- Once connected, orders you send to Express Coursier are matched to the courier's city list automatically using your order's city name.
- To stop using the integration, open the app page and choose Disconnect Account.
Common problems
- "Failed to connect Express Coursier account"double-check the API token was copied fully (no extra spaces); reconnect with a fresh token from your Express Coursier dashboard.
- Order fails to send with a city-related errorExpress Coursier couldn't match your order's city to one on its list; check the customer's city spelling on the order, or contact Express Coursier if the city isn't covered. Dropify doesn't hold a separate published city list — it queries Express Coursier's own list at send time.
- Order fails to send with no city errorthe order may have no eligible products for this courier, or the account token is missing/invalid — reconnect the app.
- Country coverageExpress Coursier operates in Morocco only, delivering to 400+ regions nationwide.