How do I connect Naqel Express to my Dropify store?
Install Naqel Express from Apps, then enter your Naqel Client ID and password to connect the courier so you can create shipments and sync delivery status for your orders.
Steps
- Go to Apps > Naqel Express.
- Click Connect Account.
- Enter your Client ID (a 7-digit number from your Naqel Express account) and your Password.
- Submit the form. A "Connected" badge appears once the account is saved.
- Don't have a Naqel account yet? Use Create New Account to sign up on Naqel Express's site first, then come back to connect.
Common problems
- Client ID is rejectedit must be exactly 7 digits; check your Naqel Express dashboard for the correct value.
- Connect fails or shipments never syncDropify only saves the credentials you enter, it doesn't verify them at connect time, so a wrong Client ID/password combination will surface later as failed shipments. Re-enter your credentials via Disconnect then Connect.
- Some products can't be sent to Naqelthe product may not be configured for this courier; check the product's shipping settings.
- Want to stop sending orders to Naqeluse Disconnect; this stops all Naqel shipping integrations for the store.
Naqel Express is a Gulf/MENA logistics company; Dropify's city-matching list for this integration currently covers the United Arab Emirates, Jordan, Kuwait, and Bahrain — check with Naqel Express directly if you need Saudi Arabia or another country before connecting.