How to connect Space Seller and fix orders not syncing
Space Seller is a courier/COD network you connect from the Apps page by pasting a webhook URL, so Dropify can push orders to it and sync delivery status.
Steps
- Go to Apps → Space Seller. If you don't have an account, use Create New Account to register on the Space Seller site first.
- In your Space Seller account, generate or copy the Webhook URL for receiving orders.
- Back in Dropify, click Connect SpaceSeller and paste the Webhook URL, then submit.
- To change the URL later, reopen the app page and edit your webhook settings.
- To stop using the integration, choose Disconnect SpaceSeller.
Common problems
- "Failed to connect SpaceSeller"check that the webhook URL is a valid, complete URL copied from your Space Seller account.
- Orders aren't sent automatically even though the connection looks correctmake sure the ordered products have a SKU set; orders without a matching SKU are skipped.
- Order submission failed errorthe message includes the reason returned by Space Seller; check the order's customer info (name, phone, address, city) is complete.
- If orders still don't arrive after checking the above, contact support with the order number for further investigation.