AI images aren't generating, are low quality, or won't upload
If your AI-generated landing page comes back with the rest of the page done but no images, retry generation — this is a known, usually temporary, issue with the AI image step.
Steps
- If images fail to generate on an AI landing page while the text/sections look fine, try generating the page again.
- If uploading your own image to a landing page freezes the page, wait for it to finish instead of navigating away — very large source images take longer to process.
- To add more images to an already AI-generated page: add a new section (Box) to the page, then add an Image element inside that section, and upload your picture there.
- Keep source images reasonably sized (compressed, standard web dimensions) before uploading — the platform automatically re-optimizes every uploaded image into a modern web format for faster loading, so a large raw file can be slow to upload even though the final published image loads quickly.
Common problems
- Images fail to generate on an AI landing page every time you launch ittry again; if it keeps failing, contact support and mention it's specific to AI-generated pages.
- Your landing page won't save unless you shrink your images firstcompress images before uploading (aim for a few hundred KB, not several MB); very large files can time out the save.
- Uploaded image looks lower quality than the original after publishingthis is expected — images are automatically compressed and converted for faster page loads; a higher original file size does not translate to a sharper published image.
- File size actually went up after uploadthe platform converts images to modern formats (e.g. WebP) for compatibility, which can show a larger file size in some tools even though real-world load speed is faster — a slow page is more likely caused by something else; see the loading-speed article.