How to connect or replace a PayPal account

By Adam Hubert · Dropify Support · Published 2026-08-02 23:51 · Updated 2026-09-14

You can connect a PayPal account from Store Settings, and add or replace accounts at any time without losing your store's other settings.

Steps

Go to Store Settings → Payment Methods → PayPal (or the PayPal app under Apps) and click Connect PayPal Account.
You'll be taken to PayPal to sign in and grant permissions, then redirected back to your dashboard once onboarding finishes.
To add a second account, click Add New Account — you can connect more than one and set priority/order between them.
Don't forget the checkout-page step: open your checkout page's Payment Methods block and switch PayPal on there as well, or customers still won't see it at checkout.
To stop using an account, delete it from the PayPal accounts list in the app; there is currently no single "disconnect all" action, so remove accounts individually.

PayPal account was limited/closed by PayPal after your first transactionconnect a different PayPal business account using Add New Account; for funds held in the closed account, you'll need to contact PayPal support directly, since only they can release those funds.
Card payment via PayPal seems to have disappearedcheck the Payment Methods block on your checkout page — PayPal needs to be switched on inside that block, separately from being connected in Store Settings.