How do I create a discount code for my store?
Create discount (coupon) codes from Marketing → Discounts — customers enter the code at checkout to get money off their order.
Steps
- Go to Marketing → Discounts and click Add Discount.
- Enter a Coupon Code (the text customers will type in).
- Choose the Coupon Type: Percentage or Fixed amount.
- Enter the Coupon Amount (for Fixed) or Coupon Percentage (for Percentage) — percentage discounts must be between 0 and 100.
- Set Status to Active so it can be used, or Inactive to keep it hidden/disabled.
- Save. You can search, filter by status/type, edit, or bulk-delete codes from the same page at any time.
Common problems
- Discount code isn't working at checkoutconfirm its Status is set to Active; inactive codes are rejected even if typed correctly.
- Can't set a percentage above 100%percentage discounts are capped at 100; use a Fixed amount discount instead if you need to cover the full order and more (e.g. store credit style offers).
- Need a different discount per product or variantnot currently supported; the Discounts form only has a code, type, amount/percentage, and status — there's no field to restrict a code to specific products or variants. It applies to the whole order.
- Deleted a discount by mistakedeletion is permanent and requires confirmation; there's no restore, so you'll need to recreate the code.