How do I view and manage my customer list?
Marketing → Customers lists everyone who has ordered from your store, with contact details, order count, and total spent, so you can segment or manage them.
Steps
- Go to Marketing → Customers.
- Search by name/email/phone, or filter by Country, Block status, minimum/maximum Orders, or minimum/maximum Sales.
- Click Add Customer to manually add someone (name, phone number, address, country).
- To stop a specific customer from ordering, use Block customer (by IP) on their row.
- Select customers with the checkboxes and click Export, then choose Export CSV or Export XLSX to download the filtered list.
Common problems
- Blocking a customer didn't stop new ordersblocking here works by IP address; a customer ordering from a different device/network or a shared IP won't be caught. For blocking by phone or email instead, use the Blacklist app.
- Exported file is missing customerscheck active filters (Country, Orders, Sales range); they apply to the export just like the on-screen list.
- Same person appears twiceduplicate entries usually come from different contact details (e.g. a typo'd phone number) used across orders; each combination is tracked separately.