How do I sell digital products with Go Digital?

By Adam Hubert · Dropify Support · Published 2026-05-31 07:12 · Updated 2026-09-14

Go Digital lets you create and sell digital products — eBooks, music, software, courses, and similar downloadable goods — directly from your store.

Steps

Open Go Digital from Apps.
Click Create new product and add your digital product's details, including the file customers will receive after purchase.
Track performance from the dashboard: Total sales, Total orders, and Conversion rate.
Use the Status, Product Type, Date Range, Price Range, and Compare Price Range filters to find specific products in the list.
From a product's row, you can Edit product, View in store, Download file, or Delete product.
To pull your data out, click Export Data and choose Export as CSV or Export as Excel.

Export button says to select at least one itemsome export flows require selecting rows first; check at least one product's checkbox, then export again.
Customer says they never received the digital fileuse Download file yourself first to confirm the correct file is attached to that product, then re-check the order's delivery status.
Deleted a product by mistakedeletion needs confirmation ("Are you sure you want to delete {name}?") but is permanent; you'll need to recreate the product and re-upload the file.
Sales numbers look offthe dashboard stats (Total sales, Total orders, Conversion rate) reflect the current filters; clear filters to see the full picture.