Can I see UTM data on orders or add custom code to the thank-you page?
Dropify currently does not display UTM parameters inside the order summary or order details, and you cannot add custom JavaScript directly to the thank-you (order-confirmation) page the way you can on a landing page.
Steps
- To track UTM performance today, keep UTM parameters on your ad links as usual and measure results in your ad platform (Facebook Ads Manager, TikTok Ads, Google Ads) rather than inside Dropify's order list — Dropify doesn't currently surface UTM source/medium/campaign per order.
- If you need pixel or ad-platform tracking code specifically (not general custom JS), use the pixel apps instead — see How do I add my Facebook, TikTok, or Google pixel ID? — since standard pixel events (PageView, Purchase, etc.) already fire automatically on the thank-you page without any custom code.
- If your use case is something beyond standard pixel events, contact support and describe exactly what the custom code needs to do — this may be logged as a feature request rather than something self-serve today.
Common problems
- Configured UTM parameters on ad links but can't find them anywhere in Ordersthis is expected; UTM data isn't currently shown in the admin panel's order summary or details.
- Want to add a tracking snippet to the thank-you page like you can on a landing pagenot currently supported; custom JS injection is available for landing pages, not the thank-you/order-confirmation page.
- Trying to add custom code specifically for ad-platform pixel trackingyou likely don't need custom code at all — the standard pixel apps already fire PageView, ViewContent, and Purchase automatically once configured; see How do I add my Facebook, TikTok, or Google pixel ID?.