How do I invite staff and set their permissions?

Steps

1. Go to Store Settings → Users and Permissions.
2. Click Add team member (or Invite your first team member if the list is empty).
3. Enter their First name, Last name, and Email address — the email can't be changed after the account is created.
4. Choose which apps they can access and which permissions they have; use Select all/Deselect all to speed this up, and the counters ("{count} of {total} permissions selected") show how much access you're granting.
5. Send the invitation. The team member gets a link to set up their own login.
6. To change someone's access later, use Edit team member; to remove them, use Delete User (this asks for confirmation and can't be undone).

Common problems

• Invitation email never arrives→check the email address was typed correctly (it can't be edited after creation, so a typo means recreating the invite); also check spam folders. If invites consistently fail to send, try again after a few minutes — this can be a temporary sync issue.
• "Staff Member Limit Reached" when adding someone→your plan includes a limited number of staff; you can pay 300 Coins to add the extra member (charged monthly and shown in your billing history) or buy more coins first.
• New staff member can't see a section they need→recheck their granted apps/permissions in Edit team member; access is only what was explicitly selected, nothing is granted by default beyond what you pick.
• Accidentally removed the wrong person→there's no restore; you'll need to send them a new invitation.

Related

• My team invite link isn't working — how do I accept it?