How do I update my store's contact info and address?

Steps

1. Go to Store Settings → Store information.
2. Under Basic information, click Edit information to set Store industry and Legal name — note the Store name itself cannot be changed here.
3. Under Contact information, click Edit contact to set the email Dropify uses to reach you, a separate Customer contact email customers will see, your Phone number, and WhatsApp number.
4. Under Address, click Edit address to set City, ZIP code, Country, and street Address.
5. Save each section individually — changes in one card don't require re-entering the others.

Common problems

• Can't change the store name or subdomain→the store name and subdomain you chose at signup are permanent and can't be changed. To customize your store's web address, connect a custom domain instead — see How to connect a custom domain to your Dropify store.
• Customers are emailing the wrong address→check Customer contact email specifically; it's separate from the email Dropify uses for your own account notifications.
• Address looks incomplete on invoices/legal pages→this page only feeds the store's general contact info; also check Store details and Legal pages if a document needs different wording.

Related

• How do I set my store's currency, timezone, tax, and SEO details?
• How do I upload my store logo and favicon?
• How to connect a custom domain to your Dropify store