How do I track stock levels for my products?

Turn on Inventory tracked on a product to have Dropify count stock automatically and update its status as orders come in.

By Daniel Reed · Dropify Support · Published 2026-05-11 22:15 · Updated 2026-09-14

Turn on Inventory tracked on a product to have Dropify count stock automatically and update its status as orders come in.

Steps

Open a product and go to its Inventory section (or go to Inventory in the sidebar for all products at once).
Toggle Inventory tracked on, then enter the Quantity on hand for each location.
If the product has variants, tracking is done per variant in the variants table — set quantity for each variant separately.
Turn on Continue selling when out of stock if you want customers to keep ordering even after quantity hits 0.
If you sell cash-on-delivery, you can enable Use confirmation rate for cash on delivery orders and set a Confirmation rate percentage so the product shows as sold out earlier, based on expected order cancellations (e.g. 50% means it shows sold out after 200 leads for 100 items in stock).
On the main Inventory page, use Filters → Stock Status to view products that are In Stock (more than 10 units), Low Stock (10 or fewer), or Out of Stock (0 units).
On the main Inventory page, click the Settings (gear) icon to open Inventory Settings, and choose which order status reserves stock, which status finalizes (removes) it from available stock, and which statuses restore reserved stock back to available — this controls exactly when a sale or cancellation changes your numbers.

Buy/Add to cart button is greyed out and won't add the product to the cartthe product's inventory quantity is 0 with tracking on. Add more stock, or turn off Inventory tracked for that product if you don't want to limit sales by quantity.
Stock didn't decrease after an order was placedcheck Inventory Settings to confirm which order status is set to "Completed" (finalize); quantity only updates once an order reaches that status.
A cancelled or returned order didn't put stock backmake sure the order's new status is included in the Restock list under Inventory Settings.
Product shows sold out with stock still availableyou likely have a confirmation-rate percentage set for that product; lower it or turn the option off.