How do I stop marketing/notification emails from Dropify?
Turn off newsletter/marketing emails yourself from Store Settings → Notifications — toggle off Receive newsletter emails and save. The unsubscribe link at the bottom of an email works too; if neither stops the emails, contact support directly.
Steps
- Go to Store Settings → Notifications.
- Under Manage Store Notifications, turn off Receive newsletter emails, then click Save Changes.
- Alternatively, use the unsubscribe link at the bottom of the email you received.
- Note this only stops notifications — it does not close your account or store. If you also want the account itself gone, see How do I close or delete my Dropify account?.
Common problems
- Clicked unsubscribe but emails keep cominguse the Receive newsletter emails toggle in Store Settings → Notifications instead, which is the more reliable option; if emails still keep arriving after turning it off, contact support directly.
- Only want to stop marketing emails but keep order/security notificationsmention this specifically to support, since a blanket unsubscribe request may be handled as "no longer active."
- Getting emails despite never actually using the platformthis usually means an account exists under your email even if you never built a store; support can confirm and unsubscribe/delete it — see How do I close or delete my Dropify account?.