I didn't receive my signup verification code — what now?
Check your spam/junk folder first, then use the resend code option — most missing verification codes are a delivery delay, not a platform issue.
Steps
- Check spam, junk, and promotions folders in your inbox for the email from Dropify.
- On the verification screen, use the option to resend the code and wait a few minutes.
- Double-check you're entering the digits in the right order — codes are easy to transpose.
- If you entered the wrong email during signup, look for a change email option at the verification step rather than starting over.
- Still nothing after resending? Email support with the email address you signed up with; they can verify it manually.
Common problems
- Code typed correctly but still rejectedre-check the digit order; a reversed code is a common cause of "invalid code" errors.
- Entered the wrong email at signupuse the change email button on the verification step, if shown, instead of creating a duplicate account.
- No email arriving at all, even after multiple resendscontact support with the exact email address; they can send the code directly.